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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping policy
PLEASE BE ADVISED
- We cannot intervene with shipments once parcel has left Australia. If there is a wrong address it is the responsibility of the receiver to contact local postal authorities to redirect shipment
UK SHIPPING
- UK shipping requires company EORI number for customs
- Customs duties are payable by the receiver upon assessment
- Customs will notify receiver of duties payable via mail
- Shipments incur customs duties daily if unpaid
- We will supply all necessary paperwork and customs email to support smooth delivery of shipment
SHIPPING COSTS
- Free shipping on all orders over $1500
- Flat rate shipping on all orders $60AUD ($45USD)
- Express tracked shipping on all orders
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